Smart business managers admit that they don’t and can’t know everything about the technology that enables their business. 就连史蒂夫·乔布斯也承认他不知道所有的答案. He explained that his role was not to know everything about every technology out there, it was to see the big picture for his company and the products they were making and hold every facet of the business pointed towards that vision.
You may not be running a multi-billion-dollar enterprise (yet), but your role is similar. Although it may seem like you have to know everything about everything at all times, 你真的不. 常言道, 房间里最聪明的人并不是拥有所有答案的人, 是那个知道去哪里找他们的人. 当谈到升级你的商务交流系统时, the right technology partner can make getting the right answers a whole lot easier.
The IP-based communications systems and platforms your business relies on are sales and customer service enablers. They provide a variety of communications and collaboration options that maintain that vital link between employees, 合作伙伴和客户. If the technology isn’t optimized to deliver the features and performance your employees need to work efficiently, 你没有最大化你的运营来实现你的全部收入潜力.
But keeping up with the rapid pace of technological change can be a challenge. With so many options available and just as many performance claims from vendors, it can be difficult to wade through all the data sheets to find the hardware and software that fits 您当前的业务需求 以及未来的升级需求. 这就是一个精通技术的技术合作伙伴可以发挥作用的地方.
Deciphering all the technical claims about speeds and feeds is your partner’s job. 一个知识渊博的合作伙伴将能够清楚地解释技术, 更新和升级之间的区别, the reasons why you should be doing both and the best way to approach the process. 同时, the partner will be able to speak to the security risks of staying with outdated technologies and also explain the security benefits that keeping current will deliver to your business. 如果你处在考虑a的阶段 移动到云, your technology partner will be able to help you understand the different cloud deployment models and make it easier to choose the one that best fits your operation.
The right partner should also be a trusted advisor who is fully aware of the system you already have, the updates and upgrades you can apply immediately to optimize it and the technology evolution the system vendor will follow into the future. 有了这些信息, the partner can match your business requirements with the right technology roadmap so that your business doesn’t get painted into a technology corner and isn’t left scrambling to add capabilities in an effort to catch up to the competition.
如果你的系统落后几个版本, chances are that there are new capabilities that could benefit your operation immediately. 许多本地系统，如Mitel MiVoice业务, are enhanced through regular updates that your partner should be aware of. Every minor software update or major upgrade refines existing capabilities or adds new features designed to streamline work processes and improve efficiency. 通过解锁新功能, 你可以利用技术的进步, 提高工作效率，提高生产力.
如果你的系统是最新的技术, there are probably infrastructure investments you can make to do more with what you already have, so that you don’t have to replace existing equipment or migrate to the cloud until you’re ready. So, 例如, 如果你有最新版本的MiVoice业务, now is a great time to replace disjointed tools with integrated solutions that seamlessly connect to your existing infrastructure. 这也是扩展通信功能的理想时间 更高效的移动或远程工作 while ensuring productivity and tighter collaboration across your organization, 在任何地方, 任何时间，任何设备.
By working with your partner to manage technology evolution in this way you can optimize the capabilities of your existing system, 延长系统的生命周期，并按照您自己的节奏迁移到云. The right partner can help you make the incremental choices that will avoid disruptive forklift upgrades and enable a smooth integration of new technology as it is available.
除此之外，你还得确保自己随时跟上潮流, a structured and strategic approach to updates and upgrades makes it easier to think about your communication system strategically. Technology integrations can be better planned to coincide with business strategies, such as new market initiatives or a shift to a more distributed or decentralized operation.
最重要的是，小心谨慎 计划和计划新技术的整合, capabilities and features will ensure your communication system is always ready to deliver the latest and greatest email, 文本, 闲谈，聊天, 屏幕共享和统一通信能力到每个桌面, 办公室里的智能手机和手持设备以及远程员工. It makes it easier for you increase productivity and compete in your market space.
记住了所有这些, take a hard look at your current technology partner and determine whether you’re getting the biggest bang for your communications system investment buck. Your technology partner should be more than a sales outlet for a vendor’s hardware and software, 而不仅仅是一个销售系统的安装程序, 安装后就再也没有消息了.
正确的合作伙伴应该是你业务所依赖的技术领域的专家, one who cares for your success and can work with you to prepare your business for the future. 通过计划, incremental and careful integration of updates and upgrades in new technologies, that partner can ensure your employees have all the communication tools they need to be as efficient, 在他们所有的业务互动中尽可能地有效和富有成效.